On Call Water Heaters

FAQ

On Call Water Heaters:

What’s the best water heater for me to purchase?

Since we offer so many brands we can say that the top water heater brands for tank units are Rheem, A.O. Smith and Bradford white and with years of working and installing these units we stand behind them. Everyone has a different situation, location and demand that may fit one unit over another. If you want to upgrade to a tankless unit, we recommend brands, such as Noritz, Navien, Rheem and Rinnai.

Are Tankless Water Heaters Reliable?

Tankless water heaters are very reliable. They heat water very quickly, as tankless units provide hot water at a rate of 2- 5 gallons per minute. Gas-power tankless water heaters have higher flow rates than electric ones.

What does UEF (efficiency rating) mean?

The energy factor (UEF) indicates a water heater’s overall energy efficiency based on the amount of hot water produced per unit of fuel consumed over a typical day.

Do I need a blanket around my water heater?

Most modern tanks don’t need extra insulation. If you’re wondering if you should wrap your hot water heater, check the R-value on your tank’s sticker. This number indicates how well the material your tank is made of resists heat flow.

Do tankless water heaters cost more?

Tankless water heaters save money in the long run, but initial costs are higher than tank models.

Are Tankless Water Heaters Worth the Investment?

If you are on the fence about upgrading to a tankless water heater, take a look at some of the main benefits of using one:

How many years of warranty does a water heater have?

A typical hot water heater usually has a five or six year warranty, regardless of whether it’s gas or electric. However, there are more expensive units available with longer warranties, often up to ten years.

Why do you install Bradford White water heaters? I have never heard of that brand.

Bradford White is the oldest and most trusted manufacturer of tank-style water heaters. They offer the best overall value in terms of durability, efficiency, and safety.

What is a sediment trap?

Sediment traps installed at gas appliances are used to help catch any sediment or debris that may be present in the gas line and prevent it from entering the appliance and possibly damaging it.

Is a water heater filter important?

Yes, a water filter is important. It helps protect your water heater, as well as your pipes, fixtures, plumbing connections, and water-using appliances that are supplied by your water heater. A water heater filter helps to remove sediments, and uses a special blend to loosen existing scales and prevent scales from forming (anti-scale).

Another plumber quoted me installing a Rheem water heater. Is that a good brand?

We only install Bradford White water heaters, as they are very reliable when compared to Home Improvement store water heaters, such as Rheem water heaters. Our goal is to provide you with a great water heater that will last for a long time.

Will a water softener make my water heater last longer?

A water softener can have damaging effects on your water heater and can cause you to replace your water heater sooner than expected. Softened water corrodes the anodes in your water heater at a much faster pace. Once the anodes are corroded, your water heater is at risk of rusting and forming a leak. If you have a water softener, you should be checking your anodes for replacement at least once a year.

How long does a water heater last?

On average, a tank-style water heater will last 8 to 12 years. If your unit is more than 10 years old, there is a good chance it’s time to replace it.

How long does it take to install a water heater?

At On Call Water Heaters, our techs will be able to remove your old water heater and install the new one in approximately three hours. This time frame is under normal circumstances and with no unforeseen issues occurring.

Should I maintain my water heater?

Yes, maintaining your water heater is an important step to ensure dependable performance for the life of your system. Without the proper care and maintenance, you could be facing exorbitant costs sooner than later. This can include significant and frequent repair costs and even early system replacement.

How long does a tankless water heater last?

Most tankless water heaters have a life expectancy of more than 20 years. They also have easily replaceable parts that can help increase their lifespan by many more years.

Can you repair my water heater?

Yes, we can repair your water heater. However, we normally charge a fee to diagnose any existing water heater that was not installed by our company.

How long does a water heater take to fully heat up?

The average gas heater takes between 30 and 40 minutes to fully heat up the water in its tank. The average electric heater takes about twice as long as the average gas heater to fully heat up the water in its tank, so you can expect it to take between an hour and an hour and 20 minutes to heat up.

What are ways to conserve hot water heating?

Is there any maintenance I should do on my water heater?

Yes, maintaining your water heater is critical to keep running smoothly. Ensure your water has a long life with these tips:

How much does it cost to install a water heater?

The cost of installing a water heater varies between, $1200-$1600,for an install in the attic. Call us now for a free estimate. 

Why do they put water heaters in the attic?

The attic is technically an extra space at home and placing your water heater there will help you save more important spaces around the house. Safety and accessibility are also other reasons why water heaters are installed in the attic. If your water heater is in the attic, you can easily go in and monitor it in case of leaks and other damages. You will also enjoy a faster water distribution if you place your water heater in the attic.

Why is there a water leak under my water heater?

The most common cause of water heater leakage is a loose drain valve. If it appears to be leaking from the valve, try tightening it with a wrench until it is snug, but be careful not to over-tighten it.

I need to shut off my water heater, can you tell me how to turn off a leaking water heater?

Find the cold side water pipe connected to the water heater and follow the water pipe back to the source or the wall – you should see the water shut off valve.

Why does my water heater make loud noises when I run hot water?

The rumbling noise your water heater makes is caused by sediment (mineral deposits) that has accumulated on the bottom of the tank. The sediment traps water underneath it at the bottom of the tank. When the gas burner heats the water, it boils and bubbles up until it escapes the sediment layer. The rumbling/knocking noise is the sound of water escaping the sediment layer.

Why does it take so long to get hot water to my shower?

This can happen due to a combination of these issues:

How will I know when it's time to replace my water heater?

There are signs to watch for that will help you identify when to replace the water heater in your home: Some of these telltale signs include:

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Looking for a full-service water heater company serving all of Los Angeles County, San Fernando County, Ventura County, Riverside and Orange County? On Call Water Heaters is the name to trust! Water heater is all we do!  We are proud to provide you with Same Day Service, top products, full parts selection, in-house coverage, passed inspections, itemized estimates and long-term techs that have committed to serving you.
We are reliable, honest and we provide lasting water heater services backed by long-term guarantees. When you call us, we will come to your house prepared to handle most jobs with a low chance of needing to make a return trip. Call us now to schedule an appointment!

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